7:42 AM · Access

7:42
LIVE · FRONT DOOR
The AldenVisitor for 3C
Open door

The front door answers to phones, not buzzers.

Visitors scan a QR decal and call from their own phone. Residents answer with video from anywhere and open the door with one tap.

7:42:04 AM · At the door

One buzz. Every angle.

This page is a single minute at one front door, watched from everywhere it lands. A courier scans the decal and the call opens in their browser, no app to download, and it only connects at the door itself: the phone proves it's standing there before the building picks up.

What happens in the next forty seconds depends on who's home, who's on shift, and what the building allows. Every version of it lands in the same place: the record.

The Alden Visitor call · in the browser AT DOOR ✓

7:42:09 AM · In a pocket, two miles away

It rings like a phone call, because it is one.

Dana's lock screen lights up the way a call does, not a notification she has to go find. She sees the door's live video before she decides anything, and the whole exchange takes one thumb.

  • Lock-screen ringing. A real incoming call on iOS and Android, answerable from the couch or another continent.
  • Video first. She sees the front door live before she picks up, and while they talk.
  • Open Door, in the call. One tap fires the door and writes the entry: who asked, who answered, which door.
  • The home tap. Coming back with groceries, the same button on her Home screen opens her own building. No fob, no key fishing.
  • Do Not Disturb. One toggle during the baby's nap. Visitors hear a normal ring; missed buzzes land quietly in her history, and nobody outside learns a thing.
  • Her own entry history. Every open, miss, and guest-pass redemption for her unit, with snapshots, hers to see, not her roommates'.
Residents also mint guest passes →
7:42
Tuesday, June 16
Front door · The AldenVeni visitor call · video
DeclineAnswer
Rings even when the app is closed
Open door
Home screen · your buildingTap
Do Not Disturb
Buzzes are logged, never lost

The same minute · At the desk

In staffed lobbies, the desk sees it too.

In doorman buildings the tablet is the front line: calls ring the desk, residents approve by voice when it matters, and unmanned entrances get a sticker instead of a second doorman.

  • Side doors without hardware. A QR/NFC sticker at the garage or courtyard rings the desk as a video call. The doorman sees who's there and slides to open.
  • Every open has a name on shift. Unlocks and entries are attributed to whoever tapped in at the desk, accountability without paperwork.
  • ID checks that respect the person. A photo goes on file, encrypted; the name is matched to the pass on the device itself. No facial recognition, ever.
  • Residents stay in the loop. For desk calls, the resident approves by phone. The doorman handles the door, the resident handles the yes.
  • Keys with deadlines. Vendor key loans are released, tracked, and returned on the record, against terms the resident signed.
Explore the front desk →
Front desk · The AldenShift · R. Ortiz
Side door · Garagesticker call · live now Ringing
Guest pass · VX-4471ID photo on file · name matched Approved
Slide to open · Garage Opened · logged to R. Ortiz ✓

The Tuesday before · In the portal

A door goes live from a desk chair.

Management added this door in an afternoon: name it, bind the opener, print the decal, test the unlock, and then stop thinking about it, because the portal watches it from then on.

  • Works with the door you have. Cellular gate openers and Wi-Fi smart relays fire the strike you already own. Pulse length and all.
  • Test unlock from your chair. Fire the relay once from the portal and hear it click before any resident depends on it.
  • Opener health on every door. Last open, result, and calls today, a door that stops responding shows its hand immediately.
  • Alerts that watch the door. Opener failures, off-hours entries, repeated failed attempts: rules you tune per building, not vibes.
  • People & Access, one roster. Residents, supers, doormen, and staff, who can open what, scoped per building.
  • Privacy is a dial, not a promise. Access Modes show the entry log as identified, pseudonymous, or aggregate. Your building's policy decides, and time-boxed investigations handle the exceptions.
How the record is guarded →
app.helloveni.com · The Alden · Doors
Doors3 doors · all healthy
Front doorGSM opener · 14 calls today OK Test unlockUnlocked ✓
GarageSmart relay · 800 ms pulse OK Test unlock
Courtyard · side doorQR/NFC sticker · rings the desk OK Print decal
ALERTS ARMEDopener failureoff-hours entryfailed attempts

And the rest

The small print, in plain sight.

Nothing to install

The visitor's call runs in their browser. No app, no directory plate, no wiring in the wall.

Proof of presence

Calls and pass redemptions only work at the door. A location check or an NFC tap says so before anything rings.

Passes with rules

Time windows, weekly recurrence, use caps, party sizes, vendor terms, and revocation that takes effect immediately.

Missed ≠ lost

Unanswered buzzes are logged with a snapshot, and visitors can leave a message the resident sees in the app.

Guessing doesn't work

Pass codes are one of a trillion combinations, use counts are enforced atomically, and repeated bad tries lock out.

Grows with the building

Start intercom-only, add a staffed desk later, same doors, same record, no rewiring when the building changes its mind.

7:43 AM · The record

Every open has an author.

All of it, the browser call, the home tap, the desk unlock, even the buzz nobody answered, lands in one ledger, in order, with a method on every line. Boards get answers. Disputes get short.

And the log only says what your building lets it say: identified, pseudonymous, or aggregate, by policy.

WRITES TO THE RECORD: entry events with who, when, which door, which method, and who authorized

Entry log · The AldenTuesday
7:42 AMFront dooranswered by 3C · openedVISITOR CALL
7:31 AMGarageVX-4471 · second of 2 usesGUEST PASS
7:16 AMFront doorresident · from the appHOME TAP
6:58 AMSide door · CourtyardR. Ortiz on shiftDESK
2:11 AMFront doorlogged, not rung · resident on DNDMISSED · DND
SHOWN IDENTIFIED · YOUR POLICY MAY SAY PSEUDONYMOUS OR AGGREGATE

6:00 AM, the next morning · Veni Intelligence

The door explains itself by breakfast.

The alerts are deterministic rules; the briefing is Veni Intelligence narrating what they found, every line cited back to the entry log, twenty seconds to read.

Got a question the briefing didn't answer? Ask it in plain English. The answer comes with its sources, scoped to exactly the buildings you're allowed to see.

Explore Veni Intelligence →
Morning briefing · The Alden

Quiet night. 14 entries, all authorized, the last a dinner guest on a two-use pass. One buzz at 2:11 AM went unanswered on DND. The garage opener responded slow twice; worth a look before it becomes a work order.

entry logopener healthalerts
Any off-hours entries this month?

Two, both authorized: service passes you issued for the boiler contractor, redeemed 5:40 AM on the 3rd and 4th.

entry log · 2 rows

7:42 tomorrow · Get started

Put a decal on the door.

Access ships with every Veni plan: QR decals at the doors, the call in the visitor's browser, the record underneath. Your buzzer's replacement arrives as a sticker.

Get a demoOr scroll through a full Tuesday →